KFC reviews

3.3

63% would recommend to a friend

(9,688 total reviews)
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Christopher Turner

57% approve of CEO

44% positive business outlook

KFC has an employee rating of 3.3 out of 5 stars, based on 9,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KFC employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

10K reviews
4.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment: If you enjoy a lively and active work environment, KFC can be a good fit. You'll always be on the move. Teamwork: Restaurant work usually involves a lot of team coordination, which can lead to camaraderie. Customer service experience: Dealing with the public builds valuable customer service and communication skills useful across many careers. Opportunities for advancement: Many fast-food chains offer paths to management positions for dedicated employees. Employee discounts: You might get discounts on food during or outside of your shifts.

Cons

Physically demanding: Working in a kitchen involves long periods on your feet, lifting, and dealing with hot equipment. Unpredictable hours: Shifts often include nights, weekends, and holidays, which can impact work-life balance. High-stress situations: Dealing with difficult customers or a heavy rush can be stressful. Wage limitations: Pay in fast food often starts at or near minimum wage, though this can vary by location. Limited benefits: Many fast-food jobs don't offer comprehensive health insurance or extensive paid time off.

2.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

You can have a flexible schedule

Cons

You are often short-staffed, expected to run two different positions at once, have to cross-train due to labor shortages, no benefits, a higher manager did give good feedback for my performance, despite having recommendations from other managers, because they would "lose me" at that store.

1.0
Sep 19, 2023

Not good, don’t work here.

Recommend
CEO approval
Business Outlook

Pros

Free food while working a shift and drinks.

Cons

Where do I start? Poor management, rude employees including managers, had me working as a shift manager with out properly training me would get mad and yell at me for messing somthing I didn’t know how to do in the first place. Told me I would have to sacrifice my time with family just to work because of poor scheduling on manger part. Told stuff in interview and told opposite of that after I started working. All but 2 manger were or are minors and still in high school. When I came to pick up my check after quitting I was treated absolutely disrespectful and was yelling at me telling me everything was my fault and accused me of stealing. I will never work with fast wood again kfc is no place to work in Watertown Wisconsin.

Viewing 67 - 69 of 9,688 Reviews

Glassdoor has 18,174 KFC reviews submitted anonymously by KFC employees. Read employee reviews and ratings on Glassdoor to decide if KFC is right for you.