Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (56) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 134 reviews)); "Good benefits in the office" ((in 58 reviews)); "Good work/ life balance" ((in 51 reviews)); "Some great work and colleagues" ((in 34 reviews)); "The staff (excluding management) are all friendly." ((in 30 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 49 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 43 reviews)); "Salaries are low and progression inexistent." ((in 36 reviews)); "Lack of training or clear procesess." ((in 16 reviews)); "Long hours doesn't pay great" ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Aug 1, 2025

Happy with my current job, would recommend company in general

Pricing analyst

Recommend

CEO approval

Business Outlook

Pros

Good company culture, flexible working schedule. Would recommend

Cons

The pay could be better

Intact Insurance UK Response

8mo

We always encourage our people to give us feedback, and use that to improve as an employer, so thank you for taking the time to share your experiences.

1.0

Jul 28, 2025

Poor experience even poorer management

Team member

Recommend

CEO approval

Business Outlook

Pros

Free coffee and incentives that’s it

Cons

Out dated management, systems, infrastructure and general malaise amongst long standing staff who have one way and only one way of doing things

Intact Insurance UK Response

4mo

We have been, and continue to, modernise our systems with significant investment across most business areas, to ensure we continue to be able to give our people the best opportunity to be successful in their roles. As a large organisation, we understand this can take time, but we will take your comments on board, and continue to upgrade as quickly as we can.

4.0

Jul 24, 2025

Supportive work culture, flexibility

Employee

Recommend

CEO approval

Business Outlook

Pros

Supportive leadership, flexibility, performance based growth, learning and growth, investment in employee careers, good compensation

Cons

They are growing quickly in the tech space and with this kind of exponential growth, their might be some teething issues but with the supportive management policies we will get there!

Intact Insurance UK Response

8mo

Our peoples’ voices are so important to us being the best we can be, and we thank you for sharing your experiences.

Viewing 49 - 51 of 1,118 Reviews

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Jobs at Intact Insurance UK

Intervention Claims Handler

Halifax, Angleterre

View job

Assistant Underwriter

Manchester, Angleterre

Recruitment Business Partner

Londres, Angleterre

View job

Commercial Loss Adjuster

Royaume-Uni

View job

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Intact Insurance UK

Intact Insurance UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Happy with my current job, would recommend company in general

Poor experience even poorer management

Supportive work culture, flexibility

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