HubSpot reviews

3.4

55% would recommend to a friend

(4,146 total reviews)
avatar

Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, good salary for SMB, product works, existing customers happy

Cons

American churn and burn, not a chance for new sellers to be successful, made some serious strategic faults in the last 2 years that makes it harder and harder to land new customers.

2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Community- people are nice Benefits- unlimited PTO Remote- 100% remote company

Cons

The last year has been rough. The company is headed in the wrong direction. If you are looking to be a customer success manager, don’t! People are quitting because of the extreme KPIs 80 Calls per month 76% of low usage customers must have a connected call 50% of your risky customers must be engaged On top of that, the raise CSMs got this year was less than 2% DO NOT APPLY TO BE A CSM. RUNNN

Viewing 52 - 54 of 4,146 Reviews

Glassdoor has 4,734 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.