HubSpot reviews

3.4

55% would recommend to a friend

(4,146 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Feb 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Wholesome culture code Commitment to diversity, inclusion and belonging at the executive level. Excellent product and vision. Great colleagues. Fantastic benefits.

Cons

Toxic leadership at the local level.

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HubSpot Response
5y
Sorry for the delay--our core HR team met with local leadership in Singapore to discuss this review and ensure we were taking it seriously. Needless to say, this isn't who we are or want to be as an organization, and we are paying close attention to ensure this is addressed comprehensively. It's absolutely imperative that our culture not just be great at the global level, but also at the local level, so we will be working hard to understand exactly where the gaps are and how we ensure we take this seriously. -Katie
2.0
Dec 1, 2023

An honest feedback

Recommend
CEO approval
Business Outlook

Pros

-Great product -Amazing colleagues -Cool office with free food

Cons

I've stayed at HubSpot long enough to see that the widely advertised so-called "Culture Code" that everyone is talking about internally, has nothing to do with reality. In theory, yes, the culture is amazing. In action, if you happen to work with a manager that CONSTANTLY shares with you negative feedback and focusing only on what you do bad without highlighting the strengths and great things you might be doing, then sorry but there is a HUGE discrepancy between words and action. You cannot tell a rep to "be careful" in the future while choosing their holidays if they are not hitting their monthly quota. This is unacceptable and against your "culture code". When I decide to take time off in order to discharge and feel better from your continuous pressure is something that I will judge, and not you. I was constantly stressed and psychologically so forced every single time I would meet my manager, because I knew that I would get again negative feedback and no empathy at all. Zero empathy and zero support. Also, when I decided to talk about it with HR, nothing happened. They basically told me it's between me and my manager and I should try to solve it with them...!

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HubSpot Response
2y
Thanks for the specific feedback, even though elements of it are hard to read--appreciate you sending our way. Sincerely, Katie
2.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The product is best in class. The business outlook is fine as of now.

Cons

Hubspot really was a best place to work at one time. Those of us who were there were lucky to have experienced that. I could write out a lot here, but it really boils down to: my experience is that hubspot cares about its employees and customers about as much as your average large corporation. It’s not the worst place to work, but it’s not an amazing place to work anymore. In my opinion, on average, employees seem a little unhappy and a bit disconnected from the mission. There are a lot of arbitrary KPIs to make up for lack of context/experience in some of leadership. Many who are coming from outside of hubspot and, in my experience, don’t necessarily understand what goes into the jobs of those around them. My experience is that you have to be ruthless or cut-throat to be successful. Cash compensation is on the lower end and there are many upcoming changes.

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HubSpot Response
2y
Thanks for the feedback here and for your candor. I think it's fair to say we need to ensure we focus on internal retention and promotion-it's something we've been talking a ton about of late, so rest assured it's top of mind, but I think you're right we can make it more clear and transparent to employees how we are prioritizing this. Appreciate you sharing our way so we can learn from this. -Katie
Viewing 37 - 39 of 4,146 Reviews

Glassdoor has 4,734 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.