HubSpot reviews

3.4

55% would recommend to a friend

(4,146 total reviews)
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Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Good internal tools. No Ops.

Cons

Watch the movie “the Internship” and you’ll get a sense of what HubSpot is marketing itself as. It’s a disgusting systematic tactics to exploit the blooming tech industry with an over-saturation of inexperienced young talented people trying to get their foot in the tech scene. HubSpot shamelessly markets itself as a shiny big tech firm when all of its benefits are only for PR stunt. You need to be the top 5% - 10% to be able to use the “Unlimited holidays”, it’s not for everyone. The gym membership reimbursement is a prepaid MasterCard that expires after 3 months and you cannot get cash out of that card. HubSpot is actually a sweatshop in disguise. HubSpot’s JIRA tickets are measured in minutes, and you see tickets estimated for only 15 minutes! You are expected to deliver a task, including find the issue, do the a code change, finish your code review, and deploy to QA and test it, and deploy it production. You then spend a few minutes logging on the ticket saying that you spend 25 minutes doing the task, because you didn’t want to look bad claiming the entire task takes you twice as long. The entire system is designed to be a ruthless grind to exploit every penny out of their engineers. Any other company would have a much better work-life balance.

5.0
Jan 27, 2020
Recommend
CEO approval
Business Outlook

Pros

I've been working at HubSpot for less than a year and these are the things that I've loved since starting - Flexibility: Just be sure to communicate with your team and managers and flexibility of schedule is offered to you if you need it. It makes you feel like you're in charge of your schedule as long as you're producing the expected amount of work. - Autonomy: At first, coming from a different company/culture, this was an adjustment. But, I can honestly say that I love being in charge of making my own day to day priorities while driving towards an overall set goal. It makes me feel empowered and I take pride and ownership over the work I'm doing each day. - Great People Work Here: Amazing people ready to welcome anyone that is new and help with any questions. - Creative Freedom/Everyone's Opinion Matters

Cons

The only con I have would be the sense of being overwhelmed a bit at the beginning of my career here. There is a lot of information available to new employees and it can be hard to determine where to start. The learning and development team does a great job of trying to set you off on the right path though.

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HubSpot Response
6y
Thank you so much for your thoughtful review and for being an engineer at HubSpot, we are lucky to have you. I think your feedback on feeling overwhelmed at the start is important, both to encourage our team to continue to keep an eye on that with new folks, but also for new folks to realize they aren't alone on that front, so thanks for calling it out! I also love you feel Creative Opinion and that everyone's voice here matters-it's mission critical that folks feel that way, so it brings me great joy that you do. Thank you for your thoughtful review and for all you do for HubSpot! -Katie
1.0
Jun 29, 2021

Not the place it used to be

Recommend
CEO approval
Business Outlook

Pros

Global week of rest approaching

Cons

The customer success department used to be all about the mental health and well-being of the employees, it was once the number one priority. Those days are long gone with management assuring us targets would not be increasing again this year, only for them to Jack them up (with one teams surpassing a 14% increase). If you want to solve for customers and be a strategic asset to them, this isn’t the place for you.! Its turning into nothing more than a sales organisation but without the salary, all to meet the senior leaderships want of the revenue increasing with no extra support or resources (bar sandler training…why would we need that if we’re not a sales team!!).

Viewing 34 - 36 of 4,146 Reviews

Glassdoor has 4,734 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.