Foundever reviews

3.9

77% would recommend to a friend

(19,143 total reviews)
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Laurent Uberti

83% approve of CEO

70% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Aug 31, 2012
Recommend
CEO approval
Business Outlook

Pros

Company benefits are good and competitive. There is development and a chance for career growth. The leadership program is great because we have regular leadership sessions in a classroom or remote set-up. Sitel University, which is accessible to all employees ensures that everyone is given a chance to learn and grow.

Cons

Often, there are unprofessional and immature senior management and leaders. There are people who I've worked with who power tripped too much. Since there are a lot of areas for development, often, they promote people based on friendship. Sitel has a CTT program but if you're friends with the HR, Operations Manager and Operations Director, then you'd have a good shot at getting the job.

3.0
Aug 30, 2012
Recommend
CEO approval
Business Outlook

Pros

i work from home so less stress then going into the office..but they make you pay for your own phone and internet service..Job was wonderful for the first year until management changed. They have a few different campains you can choose from to work from home so you can be flexiable with schedule. They are very leaniante with people who are in school which is good I mean overall they are not that bad untill you have been there for awhile and really see whats going on and cant put up with the crap anymore.

Cons

Management changes week to week. But they dont tell you .. Hr well thats a joke..we didnt have an HR department for over 2 months. No one told us. We have coaches and quiting and getting hired and fired and no ones knows untill someone else say oh they are gone..NO emails to let you know the changes or team meetings to let you whats going on. Or there will a change in policy a big one. and we will just get an email about it and we dont ever have time to read them and then get introuble for not following it. Like i said prior when i first started the first year was great the Operations Manger at the time made sure every employee knew the changes and knew what was going on everyone felt comfortable in there jobs they were happy and no everyone hates there jobs and no one wants to come to work anymore.. The QA department changed no one passes QAs anymore and i mean NO ONE. Even the people who were stepped down from QA before.. Its really sad we were topped in rank for the campaign we worked for top2 and now we are in the bottom becuase upper management cant get the company moral together and treat us like we are people but just some number on a sheet of paper the keeps creeping down the list..

3.0
Aug 29, 2012

It is what it is

Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement Great people for the most part Paid training

Cons

Low pay Not challenging for anyone who has cursory knowledge of how to operate a computer

Viewing 19045 - 19047 of 19,143 Reviews

Glassdoor has 24,569 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.