Foundever reviews

I worked here for five years, last two were the worst ones of my working life. I had an abusive manager that would refuse to treat us as colleagues. Instead we would get to the office and get pushed continuously, and not getting amy encouraging words at all. This manager had zero social skills. When confronted with feedback about this, she would ignore it. The first time this was reported to HR, I was told she was receiving a lot of pressure from her superiors, but this did not change her attitude. It got even worse. A year passed and she was still allowed to treat us poorly. I had to quit a company I genuinely liked to work in because of their incompetence to treat their agents properly. They also do not see us as people but as numbers. Unacceptable.

A toxic work environment with little ongoing training. Expected to log in 15 min before the shift to load tools. (unpaid) Expected to review emails, coach backs and the like on your own time (ie breaks, lunch) Many employees have not received their incentive pays properly. For almost 4 years I saw incentive pay on my checks only 4 times when it was supposed to be monthly. You are expected to SELL on every call even if in a nonsales role. There are NOW monthly quotas you MUST make or you get a written warning. YOU will BID for shifts based on impossible KPIs that favour long time employees. YOU will NEVER earn more than 10 cents above min wage.