Foundever reviews

3.9

77% would recommend to a friend

(19,143 total reviews)
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Laurent Uberti

83% approve of CEO

70% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
1.0
May 30, 2025

Systemic nepotism and lack of integrity among leadership.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They hire anyone and don't do proper background checks on employees. So if you do drugs, have a criminal record, didn't graduate HS or don't have GED, they will still hire you. We have S-offenders and people doing D within company premises during working hours all the time. Company policy is not a big deal. You can literally work in there with just your pajamas on or shorts and flipflops.

Cons

If you have aspirations and ambitions to grow within the company even if you have all the experience, education, and qualifications, forget about it. Don't bother with work ethics and performance. They don't hire or promote based on merit. Nepotism is the system here. If you are not close with the management, even if you are over qualified, they don't care. Just watch incompetent people get promoted before you simply because they are close behind closed doors with the bosses. And then they wonder why their site performance is failing and put more pressure on agents and blame it on poor team morale. They will condition you to lie to clients during client visits. Don't take the leadership word at face value as they lack integrity, they will tell you one thing then lie about it later. Get used to being gaslighted here. People leave faster than they could get people to stay. You hear supervisors/team leads/coaches talk how bad the management it and are always looking for other opportunities outside the company because they know that the system is rigged against them.

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Foundever Response
6mo
Thank you for taking the time to share your feedback about your experience at Foundever. We value all input, as it helps us identify areas where we can improve and grow as an organization. We are committed to fostering a positive, inclusive, and professional work environment for all our employees. Your concerns regarding hiring practices, workplace culture, and opportunities for growth have been noted with great care and will be reviewed thoroughly by the appropriate teams. At Foundever, we strive to create a fair and merit-based system that supports career development for all employees. Integrity and adherence to company policies are core values we uphold, and we continuously work toward ensuring these standards are reflected across all levels of the organization. We also appreciate your advice on leadership restructuring and training. Leadership development is an ongoing priority for us, as we aim to empower our leaders with the skills needed to inspire their teams effectively. If you would like to discuss your concerns in more detail or provide additional insights that could help us improve, please don’t hesitate to reach out directly through this link: https://foundever.com/en-us/contact-us/. Your voice is important to us. Thank you again for sharing your thoughts. We wish you success in all your future endeavors. -Megan at Foundever
1.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home is available which is amazing. Pay is pretty good for entry level.

Cons

The equipment they give you to work from home doesn't work, I ended up having to be on site full time because no one would help me with my equipment. The environment isn't professional at all, the management sucks and don't focus on the things they should be focusing on. They count the tiniest things against you, even if it's not your fault. Sometimes the pay wouldn't come on time. The pay would come a day or so late which is not fair or reliable at all. You're also not allowed to do anything except wait 30+ minutes for a call. The place I worked at specifically felt like high school. There was so much gossip and anything you shared about your personal life to management got around. The managers would be talking to other employees that were their friends for an hour every morning and they wouldn't do their job but would get upset when someone else isn't focusing on their job. A lot of hypocrisy, immaturity and non-professionalism.

1.0
Dec 22, 2023

Almost feel broken inside

Recommend
CEO approval
Business Outlook

Pros

Having a job. Meeting some really great people. Learning opportunities.

Cons

Smoke in mirrors, they say they are employee-focused, but just told us that effective 1/1/24 there will be NO PAID HOLIDAYS for 2024. I've been bounced from campaign to campaign. Poor training. Poor setup.

Viewing 64 - 66 of 19,143 Reviews

Glassdoor has 24,569 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.