Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

84% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.4 out of 5 for work life balance, 3.3 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (235) , Lead Consultant (184) , Store Manager (107) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 527 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 142 reviews)); "Great boss and coworkers." ((in 79 reviews)); "Great Company and culture." ((in 30 reviews)); "Flexible scheduling and time off." ((in 28 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 262 reviews)); "Bad management leads to big turn over" ((in 224 reviews)); "Defiantly some really good and really bad managers out there." ((in 143 reviews)); "No training provided" ((in 104 reviews)); "They never give raides new team members made more then old team members" ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

3.4

84% would recommend to a friend

(2,312 total reviews)

Brian D. Philips

67% approve of CEO

Ratings by category

3.6

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

2.8

Diversity & inclusion

2.6

Senior management

1.9

Career opportunities

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Sep 4, 2013

Reputable company to work for

Retail consultant

Recommend

CEO approval

Business Outlook

Pros

Training,Benefits, all the Resources you need to complete your job

Cons

Not enough team work, people don't care about each other in some stores

4.0

Mar 19, 2013

An Education for computer geeks

Computer services

Recommend

CEO approval

Business Outlook

Pros

The pros consist of all the computer experience and customer service gained while being employed here.

Cons

The cons consist of all the customer service experience gained while being employed here. You can get yelled at when coming in for a morning shift for something that was screwed up in the AM shift. You have to know a lot of different software in order to help the customers in self service.

4.0

Mar 13, 2013

If you want to do things efficiently and organized this place sets the standard!

Project coordinator

Recommend

CEO approval

Business Outlook

Pros

I have learned alot with this company. I definately will be taking some of the skills it learned with me in my future endevors

Cons

Work load can be stressfull at times.

Viewing 2281 - 2283 of 2,312 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate