FedEx Office reviews

3.4

84% would recommend to a friend

(2,312 total reviews)
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Brian D. Philips

67% approve of CEO

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Mar 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible hours at 24 hour locations, also flexible on location and moving around U.S.

Cons

Not very flexible in individual centers with time schedules. They get set in stone. Centers have recently become under staffed, and the work is very exhausitng and mundane.

3.0
Feb 18, 2010
Recommend
CEO approval
Business Outlook

Pros

The corporate office of FedEx Office employs many truly dedicated team members who often go above and beyond to try to make the business successful.

Cons

Unfortunately, the core quick copying/printing industry has largely moved from a mature industry to one in decline. The company constantly struggles to find the next product or service to make up for this loss, but almost always without success. To make a difficult situation even more tenuous, senior management has a track record of of rushing to market products and services that aren't quite ready for either customers to buy or the store team members to provide. So even those products and services that had a decent chance of being successful often fall short due to the rush to market.

4.0
Feb 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Great family feel even though it's parent company is FedEx. Pay is decent, 401K is good, vacation is good and benefits are good.

Cons

Very little room for advancement for field based corporate team members, a bit of disconnect between parent company FedEx and FedEx Office. Shipping model does not translate into custom manufacturing. The Kinko's culture has erroded away and the tenured team members who made Kinko's attractive enough for FedEx to buy them are long gone. FedEx needs to cherish the ones that got them where they are.

Viewing 2278 - 2280 of 2,312 Reviews

Glassdoor has 3,829 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.