Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

84% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.4 out of 5 for work life balance, 3.3 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (235) , Lead Consultant (184) , Store Manager (107) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 527 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 142 reviews)); "Great boss and coworkers." ((in 79 reviews)); "Great Company and culture." ((in 30 reviews)); "Flexible scheduling and time off." ((in 28 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 262 reviews)); "Bad management leads to big turn over" ((in 224 reviews)); "Defiantly some really good and really bad managers out there." ((in 143 reviews)); "No training provided" ((in 104 reviews)); "They never give raides new team members made more then old team members" ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office reviews

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3.4

84% would recommend to a friend

(2,312 total reviews)

Brian D. Philips

67% approve of CEO

Ratings by category

3.6

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

2.8

Diversity & inclusion

2.6

Senior management

1.9

Career opportunities

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 8, 2010

FedEx Office Boston

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great growth opportunities, good management, a variety of tasks and jobs so as not to get bored with the same thing over and over

Cons

Not very east to get a raise, training programs are sometimes out of date, sometimes the computer programs run too slow or not at all

3.0

May 27, 2010

payroll budget keeps shrinking but workload is trippled per employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

friendly atmosphere, pleasant customers. I enjoy the type of work I am doing. It is challenging and keeps me striving to improve myself

Cons

employees are asked to do three times as much as when I was first hired, team has shrunk by at least two thirds. It is difficult to get done what they ask when there is no help

3.0

Apr 8, 2010

Used to be great. then Texas took over

Courier

Recommend

CEO approval

Business Outlook

Pros

They have good insurance because they are such a big company, They pay for a few holidays off.

Cons

The hourly rates are not good. You get put on crazy deadlines and all the employees in the stores constantly complain about there work. Everything Changes all the time. just when something starts going good they change it. There MVR point scale is really short. 12 points in 3 years. 1 accident under 1000 = 6 points, 1 ticket = 6 points. in your own car or company vehicle

Viewing 2272 - 2274 of 2,312 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

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Retail Customer Service Associate

Retail Customer Service Associate