Lack of realistic priorities and profits over people
Pros
There are some great people who work there. Smart people who are trying hard.
Cons
Shifting and unrealistic priorities are setting up people to fail. There aren't enough people to keep up with the ambitions of leadership, and employees and customers are getting ignored. This trend has grown more intense over the past year after the new investor, CVC, came in. Organizational structure doesn't make sense. It's primarily a very siloed organization, with some groups trying to work across silos, even though leaders of those silos don't work together. It leads to constant misalignment of priorities and frustration between groups. Raises haven't kept up with inflation over the past couple years, and compensation isn't great to start with. Complete lack of flexibility in the return to office policy has led to untenable scenarios for many employees. For a software company, it feels like a very conservative company. No DEI initiatives - one was started up at some point in the past but quickly shut down. Most new hires are in India or Mexico, but within the United States, there is very little diversity. They were proud of being one of the very first companies to hold a conference after Covid in spring of 2021. That is partially reflective of the customer base and may be a positive for some people.
