Going downhill - Technical Account Manager Yardi Systems Employee Review

2.0
May 27, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits are amazing.. fully paid healthcare premiums (with BCBS), my team is happy to approve any PTO I submit, float time and good amount of sick time.

Cons

Yardi has never been known to lay anyone off, but recently there has been several employees in my department that have been let go due to performance. Unfortunately, they did not give these employees enough time to improve themselves/enough acknowledgment to know what to work on. This not only makes others in the department worried if they are doing a good job or not, but also makes everyone have a ton of work to do due to the company not hiring people to replace the employees that were let go. We are overwhelmed, stressed, and feel unappreciated. We truly love the company as a whole, but currently my team and several others in the department are struggling with the overload of work to do and the lack of support we have from upper management. Please value your hardworking employees more. I promise you will see us leave soon if we continue to not feel valued or appreciated.

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Yardi Systems Response
2y
Thank you for your feedback regarding your role as a Technical Account Manager. We are glad to hear that you enjoy our comprehensive benefits! We value and care for each out employees and strive to have well-staffed teams with knowledgeable and helpful mangers and leaders. To remain competitive in our industry we focus on providing superior products and excellent service to our clients. As a result, there are times when we need to raise the performance bar and coach an employee to improve their productivity. Employees who might be struggling in some areas may be put on a performance improvement plan which is a tool that allows employees to work towards specific attainable goals in a structured, supportive manner. The intent is to avoid an outcome in which an employee would be let go, rather, it is seen as an opportunity for one to be coached and to course correct so they can continue with the company and enjoy a fruitful Yardi career. We encourage anyone who may need more support with their deliverables to connect with their manager or with HR to further discuss.

Explore other reviews about Yardi Systems

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, support, and growth

Cons

Low compensation compared to market average

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Yardi Systems Response
2w
Thank you for the review! We are glad to hear that you enjoy our fun and dynamic culture, the growth opportunities as well as your supportive team! We strive to remain and employer of choice with competitive pay practices and robust benefits offerings, but we appreciate your input.
2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

If I were asked pros of this company in 2020 I would fill this entire space. Since COVID the company culture completely changed toward the negative. They have good affordable health and dental insurance. You get to leave 2 hours early on the day before a holiday. They will provide lunch in office once a week. You get to work a hybrid WFH schedule. They invest in your 401k whether you contribute or not.

Cons

Their pay is below market. I was a TAM and could have made $20k more per year with another company but wanted to stay with yardi because they weren’t publicly traded and were more stable. The culture became more stressful and toxic after covid. Yardi began a partnership with wework (see Hulu documentary) and then wework went belly up which yardi had to bail them out of. As a result yardi spent millions of dollars. To offset this terrible decision, Yardi started quietly firing people within the company. Basically, they were eliminating “overhead” without calling it layoffs because the word layoff scares clients and they’ll start looking for another software to use.

6
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Yardi Systems Response
3w
We truly care about your feedback and appreciate hearing from you though some of your experiences and observations are vastly different from what we hear from our talented Technical Account Managers worldwide. Regarding the 2022 WeWork partnership, Our CEO has a proven track record for making strong business decisions that result in continued growth and success for the company, and we were thrilled to debut a new space management solution through our ‘WeWork Workplace’ partnership which solves for a dynamic, constantly evolving future of work. We are proud to share that we have not participated in any company layoffs and have added serval thousand employees to the company in the past several years as we continue to grow. We take pride in our caring, respectful, and transparent culture and genuinely encourage anyone who feels negatively impacted by something to schedule time with the VP of Human Resources to further discuss. While we are sorry you weren’t a happier employee, we genuinely wish you all the best going forward.
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