Working at Sephora - Anonymous employee Sephora Employee Review

3.0
Dec 18, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My two years at Sephora were among the greatest two years of my retail experience. I was lucky enough to essentially begin working there as the store reopened, so I wasn't thrust into what could have been a catty environment (which it could sometimes be).

Cons

Gratis was awesome but, with this, being favoured by leadership and the store director can come in handy as the favourites do get the best of everything and first dibs.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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