Can access systems that process billions of dollars in transactions, but can't listen to Spotify - Developer II Paychex Employee Review

2.0
Oct 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Easy to get and keep your job as long as you stick to what your manager tells you what to do. So If you're a C-rate developer that's just looking to follow directions to collect a paycheck with decent benefits, then Paychex is the place for you.

Cons

But if you're anything more than that, you'll probably begin to find the work lackluster and boring, as your role is generally so compartmentalized that any attempt to handle more scope and context is seen as a threat to your co-workers, and as a distraction by your managers. You'll probably begin to feel like you are being held back and your skills are being squandered, as you're generally trusted with the same level of responsibility as a grade-schooler, which is evident by the rules and restrictions around the use of your local machine, the processes, procedures, and required approvals for requesting additional resources, and the counter-productive culture at Paychex that inhibits smart individuals from utilizing their best judgement when making decisions. Furthermore, the constant revolving door of talented software developers will likely discourage you from wanting to stay for very long anyway. As soon as you're able to get to know your talented colleagues in the different parts of the organization, they'll likely move onto other bigger and better things (along with more appropriate compensation). Every once and a while, you'll come into contact with a few incredibly bright folks that have stayed behind. The title of this review sort of embodies the irony that underpins most of the development culture at Paychex: you will be entrusted with access to the systems that pays millions of Americans every day and process billions of dollars in transactions, but because they can't trust some high school dropout making minimum wage with responsible internet usage, you can't be trusted either. If you're the type of developer that is hungry for knowledge, responsibility, and rewarding work, Paychex is not the place for you.

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Paychex Response
7y
Thank you for your review. We’re disappointed to hear that this has been your experience at Paychex. Our developers are an integral part of our organization – creating and improving the products that make Paychex an industry leader. We’d like an opportunity to discuss your experience further and hope to resolve this with a positive outcome. We invite you to contact Abby Mastrella, Human Resources Business Partner, at ajmastrella@paychex.com. We look forward to hearing from you soon.

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5.0
Jun 2, 2026
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CEO approval
Business Outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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