Pros
Leadership is very transparent and humble, often recognizing areas they need to improve and actually taking steps to improve them. They are not afraid to admit where they've gotten something wrong. There are some excellent new leaders that we have brought in product that have great expertise, maturity, and empathy. I'm excited to see what they can do. Great PTO. HS also does a great job of supporting big life moments, good and bad. I really appreciate the human touch and empathy the company takes here. Lots of cons, but some of these are pervasive in tech and not unique to HS sadly.
Cons
- HubSpot is like a high school clique where those that are "insiders" are protected and promoted often at the expense of more skilled, smarter, mature, and more empathetic leaders. If you don't "fit in" to the HS way, you won't go anywhere and the "HS way", at least in product, often favors the men that have been here a long time and are now at the top. See the other brave reviewers here that have spoken out about how HS treats people with differing opinions, styles, etc. - We also vastly undervalue design and this seems to be getting worse by the day. We hire such talented designers and then don't give them the room or voice to lend their expertise. - Over the past year, the amount of autonomy of teams has dissipated. While this is to be expected as a company scales, some parts of this org now have highly paid, smart, and skilled IC's and middle managers who are basically just executing on the orders from people at the very top (again beware if you voice a different opinion).