Genuinely enjoyable job - Energy Specialist EDF Employee Review

5.0
Oct 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits offered both for free and some with option to be taken direct from salary - they’re fairly varied and decent The people are overall friendly, and professional, not cliquey The £1500 yearly bonus is sweet

Cons

As with any customer service job, customers suck. Not enough people are employed and there’s not enough hours in the day to get everything done, especially if you specialise in anything within your role (e.g. billing). there’s constantly a call queue so your time to complete other work gets taken away and more is added to your plate

Explore other reviews about EDF

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is a great place to work

Cons

None, company is a great place

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Real opportunities to grow into more technical roles (Control Center Operator → Systems Engineer paths exist and aren't just on paper). You get hands-on experience with industrial systems most people only read about — OSI PI, SCADA, OMS integrations, cloud telemetry — which is hard to get elsewhere. Management generally supports continued education and certifications.

Cons

Decisions move slowly. Getting tooling, software, or process changes approved often involves multiple layers, including approvals that flow up to the French parent company. Procurement and IT requests can take weeks for things that would take a day at a smaller company. Some legacy systems and processes haven't been modernized — you'll find yourself working around quirks instead of fixing them.

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