Pretty much everything is a con
-Targets
they expect way too much from us, they basically tell us to scam people out of money to buy insurance and add ons for a ridiculous price7
we have targets to get people to upgrade their mobile broadband, landline, internet, phone contract, and get annoyed when we are unable to do that. they need to understand that not every customer is interested in that, they get annoyed at us and we get annoyed at forcing this
every morning starts off with a briefing in which they go over the previous days performance and what they expect from us. its very draining as its the same old stuff over and over again. they talk to us about having to make X amount of money as if we can pluck up money and force people to buy stuff
They have recently cut our breaks from 1 hour to 30 minutes, regardless of how long you are working, whether 5 hours or 8 hours. Seriously not enough
No notification of our shift times, they change the shifts constantly with no regard for employees outside lives
Too many lazy managers who dont do anything and often talk down to you
Slow IT system which is frustrating for ourselves and customers
We get worked like robots, I have only been working here for a couple of months but I am contemplating leaving, I am only working part time and only do 15 hours but I am constantly overworked and given overtime, I feel like a sales man more than a sales assistant. I can think of so many other retail places which would give you 100 times less stress for the same (or sometimes more) pay
