Chubb reviews

3.6

64% would recommend to a friend

(3,819 total reviews)
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Evan Greenberg

69% approve of CEO

63% positive business outlook

Chubb has an employee rating of 3.6 out of 5 stars, based on 3,819 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Apr 8, 2021

No Quantity No Quality

Recommend
CEO approval
Business Outlook

Pros

Global reach. Multi Line Experience. Financial stability.

Cons

Company is hyper focused on growth while overworking staff. Hemorrhaging talent weekly and not replacing them leaving those behind to pick up the slack and burn out. Hundreds have gone on medical leave due to stress at all levels of the claim org, Comany has not invested in technology leaving a lot of time consuming manual processes, multiple claims systems, and cumbersome claims experiences for customers. The company has chosen multiple restructuring instead of replacing senior leaders who have quit and this has created holes in oversight in some areas and duplication of efforts in other areas. The company praises claim staff for hard work during a record busy CAT season in one breath then says they cant afford to give fair merit increases because of CAT activity in the next breath. Then the company turns around and offers Hartford billions to buy them. The message? Employee investment and training is not a priority only growth is.

1.0
Dec 8, 2020
Recommend
CEO approval
Business Outlook

Pros

- 4 free therapy sessions because you will need them - this place teaches you how to manage time and stress. Silver lining is that you can handle anything if you can last here; but it’s not for everybody.

Cons

- long hours, poor communication, poor management, poor organizational structure, poor authority structure, never ending work (10+ hours a day minimum then weekends, extremely inefficient use of your time, which was not evident when I accepted the job) - no sense of camaraderie, no personal connections - stereotypical toxic culture - they will use you and have no regard for who you are as a person. You can leave tomorrow and they will not care, they will only care about themselves & how they can push more work to everyone else. - PURPOSELY understaff to control you more and micromanage

1.0
Jul 15, 2020

DON’T DO IT!!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There’s nothing good about this company.

Cons

This company is awful! It was great when it was the true Chubb. After Ace bought them...everything changed. Management doesn’t care about their employees. You’re completely overworked and there’s zero work life balance. They had us doing late shifts, weekend shifts, holidays, and 24/7 shifts overnight. They will give you 1 day of pto for working your normal shift and then being on call for 7 days straight for escalations and trust me...you get the calls and a lot of them! And you have no choice. You can volunteer so you don’t get put on a day that you have plans or pto because they don’t care and will tell you to get your shift covered. Management is inconsistent and incompetent. You have so much on your desk that it’s impossible to do everything. Plus nothings in writing so you go based off of what they told you to do but then say the never told you to do that. Trust me on this...stay away from this company! It’s not worth your mental health!!!

Viewing 67 - 69 of 3,819 Reviews

Glassdoor has 5,011 Chubb reviews submitted anonymously by Chubb employees. Read employee reviews and ratings on Glassdoor to decide if Chubb is right for you.