Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (323) , Sales Manager (208) , Sales (164) , Buyer (158) , Customer Specialist (143) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 760 reviews)); "Great people and very diverse" ((in 451 reviews)); "Culture is great and rewarding" ((in 307 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 290 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 172 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 552 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 457 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 286 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 236 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 232 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

Skip to content Skip to footer

Notifications

CarMax

CarMax reviews

3.5

59% would recommend to a friend

(8,181 total reviews)

Keith Barr

44% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Sep 12, 2013

Good company to work for

Inventory associate

Recommend

CEO approval

Business Outlook

Pros

the pay is good for the work that you do. The people you work are very nice and work hard.

Cons

You work outside most of the time in the heat and cold and rain and snow. Some times there under staffed and the managers don't care.

3.0

Aug 28, 2013

Need a New Environment

Business office associate

Recommend

CEO approval

Business Outlook

Pros

Reasonable compensation, Good benefits, Flexible Scheduling

Cons

Scheduling-no one wants to work nights/weekends, People who are not ready for management positions are promoted while hard workers are over-looked, Compensation is not commensurate with the production of the business, overworked

3.0

Aug 1, 2013

Overall a good company with an outstanding training program.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great training, good managers, nice environment.

Cons

Industry reputation is hard to get rid of even though CarMax is nothing at all like the used car industry. Pay is very low so turnover is high. Only one Saturday off every 6 weeks. Management is obcessed with timekeeping late by 1 minute 4 times in a year and you are fired-automatically.

Viewing 8137 - 8139 of 8,181 Reviews

Top companies for "Compensation and Benefits" near you

Mercedes-Benz International

4.0★Compensation & Benefits

Al Tayer Motors

3.6★Compensation & Benefits

DriveTime Automotive Group

3.5★Compensation & Benefits

Gargash Enterprises

3.5★Compensation & Benefits

Jobs at CarMax

Business Office Associate

Business Office Associate - Part Time

Business Office Associate

Business Office Associate - Part Time

Inventory Associate Part Time

CarMax reviews FAQs

Reviews CarMax reviews

CarMax

CarMax reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company to work for

Need a New Environment

Overall a good company with an outstanding training program.

Top companies for "Compensation and Benefits" near you

Jobs at CarMax

CarMax reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at CarMax

CarMax reviews FAQs