Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (323) , Sales Manager (208) , Sales (164) , Buyer (158) , Customer Specialist (143) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 760 reviews)); "Great people and very diverse" ((in 451 reviews)); "Culture is great and rewarding" ((in 307 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 290 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 172 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 552 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 457 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 286 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 236 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 232 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

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CarMax

CarMax reviews

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3.5

59% would recommend to a friend

(8,181 total reviews)

Keith Barr

44% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Aug 2, 2013

Pay is not enough for the work

Reconditioning associate

Recommend

CEO approval

Business Outlook

Pros

If you like cars, it can be fun.

Cons

Working in 100 degree heat is death, also cold winters are terrible. I had no idea I would be outside this often.

3.0

May 18, 2013

Ok place to work

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

The managers locally are very nice and try to help you. Most other sales consultants are nice people and easy to work with with a few exceptions.

Cons

This company should have the word Greed in its name.The company makes millions of dollars and guess what, they have given one 10 dollar raise in all the years in business. They keep asking you to do more and never compensate at all for it. Its pathetic. The so called leaders at the top just make more and more and dont give anything back to its hard working employees.

3.0

Apr 20, 2013

CarMax ops

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

High integrity culture. National locations. Quality Brand.

Cons

Misinform multiple new hires during the hiring process. Mid - high level opportunities. Advancements are strongly determined by who you know in the good ole boys arena. Though performance is a key factor. Operations opportunity for mid - high level mgmt is limited for females.

Viewing 8134 - 8136 of 8,181 Reviews

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Jobs at CarMax

Business Office Associate

Business Office Associate - Part Time

Business Office Associate

Business Office Associate - Part Time

Inventory Associate - Overnight

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Pay is not enough for the work

Ok place to work

CarMax ops

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