CarMax reviews

3.5

59% would recommend to a friend

(8,181 total reviews)
avatar

Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Dec 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Use to be a great placed to work Co-workers are nice people CarMax will be around for a long time Stock is shooting through the roof. Very profitable

Cons

I am a long time Business Office Associate at the location in Kennesaw GA. We are highly underpaid. BOAS start out at $10/hour. We are the last associates that leave at night and work most weekends. We have a lot of late nights for low pay. Mgmt is not great. They are sickly sweet fake to your face. As soon as someone leaves after talking to them, they immediately turn to someone else and starts saying horrible things about the associate behind their back. They shows up late constantly, but if your 10 minutes late, they will say something about it. They are rarely there on weekends. The regional mgmt is just as bad. When our hours are cut, the managers still don't step up to help us out while we are so shorthanded! They use any excuse to get out of the office and have a meeting with someone else, which normally entails talking bad about someone behind their back and making fun and laughing at them..... Please, if you are interested in CarMax, stay out of the business office. All leadership in this department is horrible CarMax always ends up on Fortune's Top 100 places to work? CarMax chooses who receives the surveys. I wouldn't have even thought that would be allowed, but i guess it is. Not the most credible survey if you ask me...

3.0
Dec 17, 2009

Should you work at Carmax?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Is one of the best car dealerships to work for. The pay is above minimum wage if you do not sell any cars within the pay period. Not much pressure.

Cons

No benefits for part time employees considering it is a top 100 company to work for. Very hard to move up in the company. Management at times can be a mess. Managers play favorites and give their favorite employee easy deals. When filling out surveys from gallup management pressures employees to give all 5's. (not cool) Not a job you want to make a career.

2.0
Dec 12, 2009
Recommend
CEO approval
Business Outlook

Pros

flexible schedule options for part-time employment

Cons

Very difficult to make a living wage in today's economy, general aloofness of sales management regarding sales consultants, those who work the hardest receive the lowest amount of proportional compensation

Viewing 8131 - 8133 of 8,181 Reviews

Glassdoor has 8,350 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.