EVERYTHING ELSE. If you are looking for a beginner sales job, this will be okay but DO NOT get comfortable. Leave as soon as you can.. trust me. Very corporate/cult vibes for all the wrong reasons, they do not value their customers or employees at all. I was let go because i couldn’t beat the horrible metric system that is designed to make you into a robot. I was the top performer when it came to finishing the sale and having no returns but because i wasn’t saying line from line what the system wanted me to say i was let go. If people wanted to buy a car from a robot then they will go to Carvana. Buying a car from an actual person should feel like a tailored experience to the customers wants and needs and CarMax has lost sight of that. I can really go on and on but i digress, if you’re not apart of the cult then you will have a hard time there.