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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      59% would recommend to a friend

      (8,181 total reviews)
      avatar

      Keith Barr

      44% approve of CEO

      49% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.2

      Senior management

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      5.0
      May 7, 2016

      Great for Sales Consultants; but sucks for Sales Managers

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great place to work as a sales consultant. The hours a flexible compared to traditional dealerships, the training is thorough, and their process is customer and sales consultant friendly. I loved working their as a sales consultant. Income is based off of your own efforts. You can make a decent income from $45 to $80k a year.

      Cons

      I hated working their as a manager. Scheduled to work a minimum of 50 hours or more, for very low pay. Tons of unnecessary, no-value added tasks to accomplish in a short window of time all while making sure the store meets their daily budget.

      4.0
      Jan 5, 2015

      I sometimes miss this company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a fair shake here. Great benefits. Matching 401K, Discounted Stock options (20%) good health benefits, etc.. I have been in the car industry for a while. You do not have to deal with the BS that happens in traditional dealerships both on coworkers and managers. They truly set you up for success with great training.

      Cons

      Depending on where you live, you might have to work Sundays. I happened to work at a location that was open on Sundays (not every store in the company is) At times they try and be too "neutral" and politically correct. You can say more at Church than you can day at Carmax. The locations are very "sterile" (that was a comment used by a customer) and you can't have a personal space you can claim as your own. You get one (1) personal item to "display" in your cubical (if you have one) The compensation (sales) is far and away below industry standards.

      1.0
      May 6, 2013

      Worst Place to Work. Not Best.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Business Casual Attire. Wearing jeans was great. Seeing coworkers wear the equivalent of pajamas to work every day was even better.

      Cons

      Offices and Stores in Atlanta have been in need of renovations for a while, but it hasn't been a priority. Some of the locations are pretty disgusting environments for Employees to work in. Compensation offered is very low to Employees, especially to Store Associates and Supervisors. If this doesn't prevent you from joining the company, then prepare to work on Windows 95 and on a computer that is a little old.

      Viewing 64 - 66 of 8,181 Reviews
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      Glassdoor has 8,350 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.