Where to begin, there are almost too many to list here:
What was once a focused boutique consulting firm with deep expertise has morphed into a worse-run Accenture bodyshop. Kiss goodbye to any challenging and insightful projects, hello bodyshop! You're being sold strategy consulting and innovation while in fact you'll be working on PMO and back office operations projects forever. Little to no room to grow professionally or develop any meaningful industry skills. But not to worry, you're only expected to produce status reports, so as long as you're at Capco you have nothing to worry about. Projects are being managed by throwing bodies at the problem and hoping that something useful will come out of it rather than having a plan.
Lip service being paid to innovation. Yes there's Capco Digital. No they don't create any cutting-edge solutions in IT or Banking. It's a disguised graphics department that pretends to add value to clients while preparing expensive decks with funkier colors and weird layouts. Nothing that your Kinko's (or 2nd year Art & Design student) couldn't do. It's a gag and a marketing tool, nothing more.
Training is a full-blown joke and the company should be ashamed of pretending a three person team (two of which are under 27) for over 700 consultants even deserves to be called a “Learning and Development” department. Once you’re in, you’ll be expected to attend some cookie-cutter trainings that teach you no industry skills whatsoever. Doesn’t matter though, since you’re only expected to work on back office paper pushing, there’s little training that is needed. Thinking of actually learning about financial services, technology, capital markets, banking, risk? Sure, just attend one of the many 2h training sessions on a Friday afternoon - developed by some Senior Consultants with too much time on the bench - that’ll surely teach you the hard skills required to get ahead in your career!
Ridiculous turnover at the company as a whole and HR in particular. If your HR departments becomes a revolving door and your consultants jump ship en masse as soon as promotions are announced or the measly bonus is paid out, you’ve got issues far deeper than you think
