Does B&M Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, B&M Retail employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at B&M Retail. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at B&M Retail?

37% of B&M Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated B&M Retail 2.7 out of 5 for work life balance, 2.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at B&M Retail?

Store Manager (295) , Sales Assistant (235) , Deputy Manager (199) , Customer Service Assistant (134) , Customer Service Supervisor (132) , Customer Service (129) , Customer Assistant (121) , Shop Floor Assistant (106) , Supervisor (100) , Floor Manager (91) , Retail Assistant (91) , Warehouse Operative (84) , Sales Associate (82) , Replenishment Manager (80) , Cashier (74)

What are the pros of working at B&M Retail according to real employee reviews?

"The staff is friendly and I truly felt like I was part of a supportive team." ((in 300 reviews)); "Colleagues are friendly and helping" ((in 167 reviews)); "Good people to work with" ((in 163 reviews)); "Great opportunities to step up on the career ladder" ((in 72 reviews)); "Great job security" ((in 50 reviews))

What are the cons of working at B&M Retail according to real employee reviews?

"Low pay (only minimum wage even if overtime is done) Slow job progression and low contracted hours" ((in 304 reviews)); "Minimum wage while requiring a lot of responsibility to ensure stock adjustments/reports are accurate for audits and stocktakes" ((in 221 reviews)); "Poor management who would moan about everything all the time and would never make the workplace positive." ((in 212 reviews)); "Can be long hours and very tiring" ((in 151 reviews)); "Downside with B&M is the pay it’s national minimum wage would be better if it was slightly higher." ((in 117 reviews))

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B&M Retail

B&M Retail reviews

Compare reviews

2.8

37% would recommend to a friend

(3,793 total reviews)

Tjeerd Jegen

38% approve of CEO

34% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Career opportunities

2.7

Work/Life balance

2.6

Culture & values

2.6

Senior management

2.3

Compensation and benefits

B&M Retail has an employee rating of 2.8 out of 5 stars, based on 3,793 company reviews on Glassdoor which indicates that most employees have an average working experience there. The B&M Retail employee rating is 21% below average for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

4K reviews

2.0

Jan 16, 2026

Okay company at start

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly teams, in-depth interview, great HR team

Cons

Lack of understanding and benefits for those who may need extra support

3.0

Jan 4, 2026

Long and boring work

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Decent canteen to eat lunch in

Cons

Long work, decent canteen. Very repetitive. Management on a power trip and always getting rid of people

1.0

Dec 19, 2025

Terrible If Coming From Job Centre (Or Just Anywhere!)

Cashier

Recommend

CEO approval

Business Outlook

Pros

Some colleagues were helpful and really nice! Part-time means you don't have to stay looking after stupid, demanding customers all the time

Cons

Managers keep thinking that everyone from the job centre knows how to do the job despite some of us not having experience One manager came to shout at me (nearly making me cry) because I was using cellotape to hold prices. He later realised that was what we did at out branch because we didn't always have the price holder. He didn't apologise but was kind of enough to show me him doing the same thing I got shouted at in front of me :) Some managers were also useless, they were young adults and I was younger than them but was questioning why they felt the need to go hangout and play music in a car during their job Some managers also felt the need to shout innapropiate jokes across the room Sad to see a lot of POC doing floor work like cashier or working in the warehouse.

Viewing 25 - 27 of 3,793 Reviews

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