ADP reviews

3.7

71% would recommend to a friend

(22,270 total reviews)
avatar

Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

22K reviews
1.0
May 24, 2017
Recommend
CEO approval
Business Outlook

Pros

I was promised between 65k-100k by the recruiter. The majority of the Tucson office is making 35k.

Cons

Lies, Lies and more Lies. Every person that walks in the door is promised a management position. Not one person has been promoted since the Tucson site opened. All management will lie to you at every turn. The majority of the office is making 30k to 35k.

avatar
ADP Response
9y
We are sorry you had a bad experience with ADP and thought it would be helpful to share some facts relative to your concerns. First, approximately 10% of the sales associates in Tucson received a promotion into leadership this year. Given this is our first year in the location, we expect this trend to continue and even increase as the tenure and experience within this organization matures. Second, we are excited to share that our turnover rate is significantly lower than the inside sales industry average. Finally, we deeply apologize for any misalignment of expectations regarding first-year earnings. While we have inside sales associates earning that and more, it is not the norm. We take this situation seriously, and although we can’t confirm what you were told about earnings, we will promptly look into this further and address as necessary.
1.0
Apr 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits available on your first day. Casual dress code and tons of training initially but also throughout your career with ADP.

Cons

No schedule flexibility! You had to work 8-5, with a set lunch hour. If you had an appointment you could not come in early or stay late. The environment is very dictatorship despite the initial orientation which says they are a great, flexible company. Parking in downtown Norfolk is a nightmare! It will get far worse as they hire more. Not enough restrooms in the building and they are super gross all the time!

1.0
Mar 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Their benefits and compensation packages were very competitive. Often offered additional incentives, but be sure to read the fine print.

Cons

I worked at this company for 5 years. When I started I was a healthy and happy person. When I left I had numerous stress and anxiety related issues, which for the most part were due to the job. (Per my doctor and the fact that 6 months after leaving I was back to a good place). To succeed at ADP it all depends on who you know and who`s butt you`re willing to kiss. My last year there, I never changed positions, yet I had 4 different managers, all of whom expected very different things. They pride themselves on not being a call centre and putting the client first, yet in my last few years the focus made a complete shift from goals rearding service to goals regarding stats and it hurt the entire department. I`d say the worst part about ADP though was how they handled employee problems. As I said I developed severe mental illness while working there. I tried working with HR and my doctor, and though my doctor would write exactly what was going on they wouldn`t work with me. Either I was too sick to work and had to take (unpaid) STD or I wasn`t really sick and should have no problems working like everyone else. It came to a head when I had a full blown panic attack at the office and my managers solution was to lock me in a small room until I calmed down. If you like high stress, sucking up to managers, and can put up with a lot because of good pay and benefits, sure, work at ADP. If you care about your well being stay far far away.

avatar
ADP Response
9y
Hello and thank you for this review of your experience with ADP in Nova Scotia. We apologize that your term at ADP was so tumultuous. We have escalated this review to our HR teams. Thank you again.
Viewing 79 - 81 of 22,270 Reviews

Glassdoor has 24,848 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.