ADP reviews

3.7

71% would recommend to a friend

(22,268 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

22K reviews
2.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of different types of positions. Good mobility between divisions. Competitive benefit packages.

Cons

Very focused on "what can you do for me today". No employee loyalty. Management team does not care about employees. Turnover is very high.

5.0
Oct 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Great company culture, and the best product in the market! I am confident to bring ADP to my clients because we go above and beyond! Work life balance is amazing, specially for a working mom.

Cons

Be organized, my job requires organization skills and time management.

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ADP Response
6y
Thanks for sharing your experience with us on Glassdoor! We are thrilled to hear that you are feeling supported and appreciate your positive feedback about our #WorkHappy company culture and work-life balance. We love your passion for ADP and look forward to many more years with us.
3.0
Jul 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Good coworkers, decent benefits, decent pay, decent middle management. A good starter career stop if you're just out of college.

Cons

Not a long haul employer; it is unlikely you--or any non-management employee--will ever see a full pension. Where the corporate culture once valued experience and tenure, these things are now a liability. The company is slowly purging long-term employees, creating a knowledge drain that is progressively worsening client satisfaction scores, as historically much information that has been traditionally transferred from veteran associates to newer associates is getting laid off or terminated for cause. It pays well for new employees, but try and have an exit strategy by the time you hit the ten year mark, the target on your back will just get bigger from then on. The change occurred when ADP hired its first CEO who didn't come up through the company culture, and instead is a run-of-the-mill MBA with no real clue how the company works or what made it successful in the first place. While payroll will likely continue to be a reliable workhorse, expect market share in the HCM marketplace to drop off as competitors move in with superior technology and service.

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ADP Response
6y
Hello and thank you for sharing the viewpoint of your time working at ADP. We value the many years you spent with us, and this experience and review help us to improve our processes for our associates. We appreciate your feedback and advice and would welcome the opportunity to learn more. If you would like to share additional information, please contact us at hr.associate.relations@adp.com.
Viewing 70 - 72 of 22,268 Reviews

Glassdoor has 24,846 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.