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      ADP

      Engaged Employer

      ADP reviews

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      3.7

      71% would recommend to a friend

      (22,268 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      5.0
      Jan 8, 2021

      A great place to work

      Learning professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      ADP cares about its employees. Throughout the COVID Crisis, they have done everything possible to retain employees, provide mental health support to those who are struggling, and even provided all associates additional financial bonuses to help them through this difficult time. I have been here for almost two years and it is truly one of the best corporations I’ve worked for. They offer a generous 401k match, focus on work life balance, and foster a diverse working environment.

      Cons

      Sometimes things can take a while to implement new ideas/strategies, but the time lag to get things done is on par with most major corporations

      avatar
      ADP Response
      5y
      Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and value the positive feedback you have shared about ADP's care for our associates. We look forward to many more years with us.
      5.0
      Jul 11, 2015

      Love it, but outsourcing is ruining ADP image

      Implementation consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, believes in family first. People are awesome. Management getting better

      Cons

      Outsourcing of jobs within ADP lowers the quality of our product. Language barrier with outsourcing is crazy. ADP doesn't need to save money by outsourcing. Keep tenured people.

      avatar
      ADP Response
      10y
      Great insight. We appreciate your open and honest review and will take you suggestions about outsourcing and the changing global landscape seriously. Thank you again.
      2.0
      Nov 4, 2014

      Innovation Lab is failing and Silicon Alley is aware. On my!

      Developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super smart people AMAZING benefits Salary is awesome. There is no way other companies can event compete on this level (note: start your negotiations on the HIGH end, you'll most likely get it) Office in convenient Chelsea neighborhood (near F train, short distance from Union Square 4,5,6,N,R trains Office plans are to fix up 4th and 5th floors and add a rooftop deck which is supposed to include BBQ grills, wi-fi, a bar. There are titles, but loose roles/responsibilities so you can create your own role (if you're given senior management support) Making a grand effort to scale Agile Scrum

      Cons

      Bullying in meetings On manager level, serious clashes between long time "ADPers" and newbie hires who don't understand the culture Technical Managers hiring ex-colleagues at former to replace ADP employees Hiring smart people with Agile experience but middle managers have NO EXPERIENCE with Agile and feel threatened to loosen up control and let the development teams self-manage In the last 5 months, a number of people started to leave No clearly defined roles Teams are expected to coordinate with 5 other Scrum teams, all in offices in different locations Roughly 12 UX Designers have nothing to do all day because the project they were hired to work on lost support from senior management. Some of these folks support families. Human Resources in this office is way outnumbered by the growing low morale and bullying. Its so sad to see. hope she gets some help from NJ office. **I realize that my review is the opposite of the majority of positive ADP reviews. i invite you to go to LinkedIn, type in "ADP", set the filter for NYC office, see your common connections and start asking questions. You'll get the real story. It's that simple.

      Viewing 52 - 54 of 22,268 Reviews
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      Glassdoor has 24,845 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.