WE ARE LOOKING FOR AN EXPERIENCED CONCESSION MANAGER TO LEAD OUR TEAM AT GALERIES LAFAYETTE HAUSSMANN IN PARIS!

YOUR MISSION & RESPONSIBILITIES AHEAD OF YOU
You will be an ambassador for GANNI. You will work within our beautifully curated department store in Galeries Lafayette.
The GANNI culture is based on a learning and results-driven mentality. Where everyone is united by a common purpose.

At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.

You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community.

You will lead and support your teams to always deliver service that is seamless, efficient and dedicated to the client’s needs. You will be managing, motivating and leading your store team to achieve KPI targets and you will create a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn.

KEY RESPONSIBILITIES

STORE

• Achieve budgets and KPI targets set by the City Manager
• Analyze performance and take relevant actions on areas of improvement, in order to develop business growth
• Diligently following up on action plans put in place
• Aligning business priorities and action plans together with City Manager
• Setting daily, weekly and monthly expectations of store results and individual team performances and following up persistently
• Organize and provide effective training and workshops with the team using tools provided by City Manager and Training team
• Deliver Weekly and Monthly reporting to deadlines set by City Manager
• Planning store schedules productively, and following up regularly on salary spending

TEAM MANAGEMENT

• Leading by example the teams in store by following the GANNI standards and selling procedure
• Coaching, motivating, inspiring and challenging team in order to optimize performance
• Ensuring all team members are fully trained on collections, following the HUB academy guidelines and GANNI values
• Organizing monthly staff meetings
• Recruitment and onboarding of client advisors
• Applying disciplinary procedure in a timely manner, where necessary
• Ensuring GANNI HR policies and procedures are met at all times
• Ensuring grooming and behaviour of staff members are professional and inspirational at all times
• Execution of yearly PDP and appraisal discussions

OPERATIONAL

• Ensure storefront and BOH are presentable, organized and easy to navigate at all time
• Responsibility for weekly stocktake and shrinkage results
• Responsibility for all operational and commercial activities, including handling deliveries, RTW, sale implementation, till procedure, returns processing, claims processing, and omnichannel procedures (fx. BOPIS, EA, BOSFS)
• Organization and implementation of in-store events together with the Marketing team and City Manager
Ensure all VM guidelines are put in place and follow up regularly on standards with VM management

PROFESSIONAL QUALIFICATIONS

• Solid and proven management background with at least 2 years of Department store management and team-leading experience in luxury
• Strong customer relations and CRM experience.
• Experience working within a high-end retail brand
• Sales-driven, results motivated and goal-oriented
• Excellent communication skills
• Experience with leading, motivating and providing excellent sales training to staff members
• Excellent understanding of performance analysis to help drive the business
• Ability to work in a fast-paced environment
• Is fluent in French and English

PERSONAL QUALIFICATIONS

• Natural flair for interacting and communicating with people
• Highly organized, structured and service-minded
• Team player yet works well independently
• Loyal and engaged in your workplace
• Passionate about the GANNI brand
• A consistently positive and open-minded attitude towards life and the people in it.

THE GANNI WAY
We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).

The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!

GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!

DIVERSITY, EQUITY & INCLUSION
At GANNI, we are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to thrive. We actively encourage applications from people of all backgrounds — regardless of gender identity, sexual orientation, ethnicity, racial identity, religious belief, disability status, or personal expression.

We believe that diversity drives creativity and innovation, and we are dedicated to building a team that reflects the world around us.

To support unbiased hiring, we kindly ask you not to include your photo, age, or marital status in your CV — we’re only interested in why you’re a great fit for the role.

BE BOLD AND JOIN OUR GANNI COMMUNITY!
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.

We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible.

ABOUT GANNI
Founded in Copenhagen, GANNI is a Danish fashion house led by the husband-and-wife duo Creative Director Ditte Reffstrup and Founder Nicolaj Reffstrup. Born from Ditte’s joyful and uninhibited approach to fashion, GANNI embodies a vision of self-expression, empowering individuals to feel like their most confident selves. More than a fashion brand, GANNI has grown into a mindset—a movement that embraces a community of progressive-minded change-makers with a distinctive, unconventional sense of style, defining the GANNI Girl and ushering in a new era of luxury. With offices in Copenhagen, Paris, New York, and Shanghai, GANNI is present in over 700 of the world’s most prestigious retailers and operates 70 stores across Europe, the United States, and Asia. GANNI.com delivers to 35 countries globally, including Australia, Canada, and South Korea.

As a certified B-Corp, GANNI is committed to progress over perfection, always striving to make better choices in every aspect of the business. The brand is dedicated to embracing innovation, particularly through its Fabrics of the Future program and circular initiatives. GANNI publishes an annual Responsibility Report, offering transparency on its progress, commitments, and impact as it continues its journey toward a more responsible future.

OUR VISION & MISSION
TO PLAYFULLY CHALLENGE CONVENTION AS A FORCE OF POSITIVE CHANGE FOR STYLE, PEOPLE AND PLANET.

Our approach to creating fashion is always disruptive,
refreshing and innovative. From challenging the conventions
of style, to revolutionizing the business practices of the
industry - we challenge the status quo of a cluttered and
homogenising landscape in service of better.

www.ganni.com