Description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD BEAUTY, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD. The successful candidate will work with the MAC Makeup Education team and will report in directly to the Retail and Education Director at MAC.

About the Role

Collaborate with Education teams across the EMEA region to support educators and maintain high-quality educational provision

Maintain and update education calendars, training materials, and digital assets

Liaise with internal teams (Marketing, Sales, PR) and external partners (salon owners, educators, vendors) in collaboration with digital education lead

Assist with content creation for education platforms (MyMAC-X), retailer’s needs and social media in collaboration with digital education lead

Support in strengthening consumer centric retail-tainement initiatives (services, dramming in store, events…) and piloting them in the markets. Track and report on event, services KPIs, feedback, and budget spend in collaboration with the EDU team

Lead, develop and implement Sales Retail & Education strategy & execution to translate brand vision across channels through (omni)initiatives that drive profit-accretive growth, boost performance while developing high performance teams and maximizing productivity

Financial and operational oversight: P&L and Performance management

Business development by cultivating strong relationships with key strategic partners for opportunity growth, scaling best practices across the markets

Leading simplification, transformation, change management and agility whist ensuring speed to market tacking into account local relevancy and business needs

Strengthening in-store Customer Experience and consistency of processes by leading cross-functional teams to ensure excellence in execution by implementing initiatives, projects and tools

Team leadership, drive talent capabilities and development of key competencies of the teams

Help with regular meetings and seminars for coaching, mentoring, partnership building, and localization of strategies, ensuring alignment with regional and local objectives

Qualifications