Age UK Leicester Shire & Rutland – Head of Retail
About Us: Age UK Leicester Shire & Rutland is more than a Charity we are a lifeline to older people in our local communities. As part of our mission to support older people in their everyday lives, we provide a wide range of amazing services, including our shops.
We rely on the generosity of donors, volunteers, and our loyal customers to help us fund our important work. Our charity shops play a vital role in raising the funds needed to support our mission.
Every item sold across our shops helps an older person in Leicester, Leicestershire and Rutland. We are looking for a commercially minded, inspiring Head of Retail to lead our charity’s retail function, a portfolio of 29 shops, a growing online operation with an ambitious plan to turn the retail success into real impact for older people.
This is a Senior Leadership role reporting to our Executive Director. You will set and deliver our retail strategy, grow income across high-street, out-of-town and superstore-style sites, develop our furniture and ecommerce operations, and lead a large, dedicated team of managers, drivers, maintenance staff and volunteers. If you can combine commercial drive with genuine care for the people you lead, we would love to hear from you.
To apply, please submit a comprehensive application along with a covering letter setting out what you would bring to the role. This post will remain open until it is filled. We will be reviewing applications and interviewing on a rolling basis, so early applications are encouraged. We reserve the right to close this advert early if a suitable candidate is found.
Base: Lansdowne House, Princess Road East, Leicester, LE1 7LA
Hours: 37 including some weekends and bank holidays, Monday – Thursday 8.30 – 4.30 pm, Friday 8.30 am – 4.00 pm, with a 30-minute unpaid break
Salary: £55,000 per annum
Contract: Permanent
Closing Date: 26 June 2026
Interview Date: To be confirmed
Reference: TD/SP100626
Please return the completed forms by email to jobs@ageukleics.org.uk
If you do need to send hard copies please mark the envelope Private & Confidential, and post it to:
Human Resources,
Age UK Leicester Shire & Rutland,
Lansdowne House,
113 Princess Rd East,
Leicester,
LE1 7LA
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