As an Onboarding Consultant (France) at Tellent, you will play a critical role in setting up new Tellent customers for long-term success. You’ll be the first point of contact after the sale, guiding customers through a seamless onboarding experience and ensuring they fully adopt and maximize the value of our platform.
A successful onboarding experience is one of the key factors in driving customer retention and renewal. You will be responsible for ensuring that our customers gain immediate value from Tellent by helping them implement best practices, navigate the platform with confidence, and integrate our solution into their recruitment processes. Your expertise and guidance will directly impact their long-term engagement with our product.
First 3 months: you will spend focusing on learning everything there is to know about Customer Success and Onboarding: understand the workflows, our processes, the team, how we onboard customers and more. You will be working closely together with the other team members in the other regions and be shadowing onboarding calls. Consequentially, you will have taken on your first few onboarding's.
Within 6 months: you will have taken responsibility and ownership of multiple client onboardings and will continue to deepen your understanding of our customers, best practices with Tellent, and become a subject matter expert on all things recruiting and HR. Additionally, you will start contributing to team-oriented projects as we iterate and improve on all of our processes.
After 12 Months: you have mastered your way in how we make our customers successful by ensuring they get the full value from Tellent during the onboarding phase. You developed a deep understanding of our customers needs, the HR industry, and have a huge impact onboarding more happy customers. You also will be involved in multiple projects that continually shape the future of the role.
Tellent is a leading Talent Management Suite designed to empower HR & People teams across the entire employee journey. Our all-in-one platform combines an Applicant Tracking System (Tellent Recruitee), an intuitive HRIS (Tellent HR), and powerful Performance Management software (Tellent Grow).
With 250+ team members globally, 7,000+ customers in 100+ countries, and a growing ecosystem of 500+ partners, we help organizations attract, grow, and retain top talent.
We use our internally developed AI tools to help streamline our recruitment process. However, technology never makes a decision. Every candidate is personally reviewed by our team. Your journey with us is guided by people, supported by tech. Curious about how it works? Read our AI Statement, check our Privacy Policy, or chat with us at hr@tellent.com.
If you require accommodations or support during the recruitment process, please let us know — we’re happy to help.
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