An unexpected question in the interview was how I would handle employees who refuse to change. This was unexpected because the position was not to manage employees, but rather, to work more with data. I now realize that my future manager could have possibly be preparing me for the other personalities on the team, and wanted to be sure that I was of the progressive mindset, and not the regressive mindset.
What does the key f11 do?
You are the leader of a team responsible for increasing the average revenue per subscriber of a low market share wireless carrier based in South Africa that offers prepaid wireless service. What potential actions would you explore to improve the average revenue per subscriber?
Nothing worth mentioning
Do you know the tool?
Technical experience and teaming
Describe an approximate path from call entry point to a support agent.
Mostly about past work experience
How many years experience do you have in this field?
What were you looking for, as far as money?
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