How do you handle shifting work priorities, how would you handle an upset user, what would you enjoy about this position, etc.
Technical Support Representative Interview Questions
1,756 technical support representative interview questions shared by candidates
Tell me about yourself. Why are you looking into the support engineer role?
API's, questions about zendesk operations etc
Describe a experience of work follow the process.
What are your strength and weakness? Any second language do you know?
About linux, security and networking concepts
What is SMTP? What is port 22? What is port 443? <--Where asked the most. Some questions were repeated with different people.
Basic Linux and Networking Concepts
Describe a difficult situation you have encountered and how you dealt with it.
All questions related to stats: basic stuff (mean, median, SD) to CV (coefficient of variation) and Gaussian distribution (bell curve) and other concepts
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