All the questions were based on OS and Databases. The questions ranged from Unix shell scripting to SQL and other languages. Mostly various problematic scenarios were given and we should explain how to solve them. Also, write some scripts in order to get the statistics of the processes that are running for too long and how do you identify the problem and resolve it.
Senior Technical Support Interview Questions
547 senior technical support interview questions shared by candidates
Describe a time when you had to explain a technical idea/issue to a non-technical user.
They Had Asked me about printer spooler which at that time i was not aware of
You should know: your Linux Commands AWS and Most Popular Services Networking DNS Client-Server Troubleshooting Network Connectivity
Fundamental concepts related to Salesforce based on the topics you decide
Describe a Challenging situation with a critical customer or a team member.
Generic questions and scenarios about different things, from DNS to storage transports etc, what is RAID... A 45' written questionnaire on various technologies, from Windows to Linux to storage.
Describe an experience when you went above and beyond the call for a customer?
Basic networking and trouble shooting related.
What is Active Directory? What is user authentication? What is RAID? Explain types of RAID. What is backup and explain different types of backup?
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