Mostly STAR format questions and some technical questions.
Senior Technical Support Engineer Interview Questions
347 senior technical support engineer interview questions shared by candidates
Test contains Analytical and logical reasoning Questions, Interview is based of on Networking, SQL and some Q's on past experience.
No difficult questions. All were mostly standard. A great personality will get you through many times.
why service now?
How would you Implement LDAP, SAML, SSO
describe a situation were you were doing wrong and how you related
They asked fairly in depth questions on Java including stack trace debugging and explanation of the initial Java statement (static void main class)
questions regarding thought processes and your approach to things in scenario based situations alongside prioritisation and decision making
1. Wired Networking fundamentals- ARP, DHCP, DNS, TCP/IP, OSI, FTP, OS- Linux, Windows 2.Wireless Networking- Advanced level knowledge-CWNA, CWSP and CWAP level questions. Wlan security protocols, dot1x- all flavours, four way handshake, wireless packet captures, Frame level questions, Captive portal flow, AP boot methods, .11ax APs, Data plane questions. 3. Strength, weakness, reason for job change, why Ruckus? General Managerial questions.
All the questions were based on OS and Databases. The questions ranged from Unix shell scripting to SQL and other languages. Mostly various problematic scenarios were given and we should explain how to solve them. Also, write some scripts in order to get the statistics of the processes that are running for too long and how do you identify the problem and resolve it.
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