The questions were primarily focused around SQL Databasing (merge, sort, etc) and some questions related to personal accountability
Helpdesk Support Interview Questions
1,766 helpdesk support interview questions shared by candidates
Standard IT questions and background. Questions were centered around what my background was, questions concerning my customer service experience.
How would you prioritize your work or help support someone who is not good at computers?
Do you have an experience with xyz
Why do you want to work for us? How would you help a customer who calls to say that there computer is not turning on?
Provide an example of a time you solved a conflict with an end user/customer?
How familiar I was with the company.
I was asked many questions but also the generic who,why,where etc of an interview.
What makes me want to come into work everyday?
No relevant for the job. Favourite films & tv shows.
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