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Account Support Manager Interview Questions

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121 account support manager interview questions shared by candidates

She started by asking me basic questions like why am I looking for a new job, what prompted me to apply here, and what do I know about the company. She then asked technical questions such as protocols for DNS, HTTPS, how do you see what ports are open, modifying file in linux, etc.
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Support, Technical Account Management

Interviewed at Tanium

4.1★
Oct 25, 2023

She started by asking me basic questions like why am I looking for a new job, what prompted me to apply here, and what do I know about the company. She then asked technical questions such as protocols for DNS, HTTPS, how do you see what ports are open, modifying file in linux, etc.

What is the ARR for your current book of business? Describe a time a client blew up over a critical issue - how did you handle the situation? If you are giving a presentation to an audience including tech support, administrative staff, your day-to-day stakeholder contacts, and C-level, whom do you aim your presentation toward?
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Account Manager-Support

Interviewed at Verint

3.6★
Apr 22, 2022

What is the ARR for your current book of business? Describe a time a client blew up over a critical issue - how did you handle the situation? If you are giving a presentation to an audience including tech support, administrative staff, your day-to-day stakeholder contacts, and C-level, whom do you aim your presentation toward?

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