The interviewers are nice. Different staff called me several times. I think they like that you don't just answer professionally but realistic. I think they are desperate to find new employee this season since they will still consider applicants who failed the test and they will encourage them to take the test again. Remember that there is an initial interview, final interview, and mock call.
Interview questions [1]
Question 1
Mock call sample situation: How to open the wifi of my phone and connect it to the internet to watch youtube?
Great. Relaxed and basic with some tech questions on iOS device. Interviewer made you feel comfortable. Will provide an offer at the end of interview, most likely. Just be yourself, it's not as hard as you would think.
I applied online. I interviewed at TP (Las Vegas, NV) in Feb 2021
Interview
It was a great process for me. My recruiter was extremely kind. It was easy and basic questions to answer, and she recommended me the job for apple tech support.
Interview questions [2]
Question 1
What makes you think you are a great fit for this position ?