Ritz-Carlton Interview Question: Have you encountered a difficult guest? | Glassdoor

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton SPA Concierge interview

Ritz-Carlton Interview Question

SPA Concierge Interview

Have you encountered a difficult guest?

Interview Answer

Anonymous

Jun 12, 2015

Yes, everyone runs into difficult guests, you just have to know how to be cam and handle the situation.

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