I applied through an employee referral. The process took 2 days. I interviewed at CarMax (Richmond, VA) in Jan 2011
Interview
I had two interviews. The first was with Human Resources. This interview was to ensure I was a good fit for CarMax and to ensure I had the basic skills and experience required for the position.
The second interview was with two managers, and consisted of both behavioral and situational questions. For example, tell me about a time when you had implement a change within a group. What was the situation, steps you took, result, etc. Another example is, what would you do if you were in this situation...
Interview questions [1]
Question 1
Give me an example of time when you had to implement a change within your department. What was the situation, the steps you took, and the result?
The process took 3 days. I interviewed at CarMax (Nashville, TN) in Oct 2011
Interview
Everyone was very friendly and I enjoyed the experience. A few hours after submitting my application online I received a call from the hiring manager to set up a time for a phone interview. The phone interview was very relaxed and conversational and at the end I was invited to come in for an interview in person. The in person interview consisted of two separate interviews where I was asked basic situational questions.
Interview questions [1]
Question 1
Tell me about a time when you were faced with an unhappy customer