CSR applicants have rated the interview process at American Express with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 62.5% positive. This is according to Glassdoor user ratings.
Candidates applying for CSR roles take an average of 19 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 24 days.
Common stages of the interview process at American Express as a CSR according to 2 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at American Express
Interview
It was good and easy to understand. HR was supportive and communicated clearly. It was good and easy to understand. HR was supportive and communicated clearly. It was good and easy to understand. HR was supportive and communicated clearly.
Only did the initial screening where the interviewers asked about my background and experience. Then we discussed the roles and responsibilities. The interview was great and I learned a lot about the position.
I applied online. The process took 3 weeks. I interviewed at American Express (Kuala Lumpur) in Jan 2020
Interview
The pre interview screening was good as the recruiter mentioned what to expect and how to answer certain questions. The people who recruited me were not so bright and didn't ask good questions .
Interview questions [1]
Question 1
Asked about where I lived and if it will affect my job ?