Customer Success Manager applicants have rated the interview process at Amazon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 31 days.
Common stages of the interview process at Amazon as a Customer Success Manager according to 1 Glassdoor interviews include:
Phone interview: 100%
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Interview process is lengthy. Starts with a phone interview. Recruiter can be very helpful in the process. The last leg of the interview is a four hour loop. Each hour with different interviewees. They will have a amazon leadership principle and they will ask behavioral questions in relation to that. Don’t repeat stories
Interview questions [1]
Question 1
Tell me about a situation that was full of ambiguity.
I applied online. The process took 2 weeks. I interviewed at Amazon (Austin, TX) in Jan 2024
Interview
Moves pretty quickly. Their approach is behavioral questioning, and I interviewed with a total of 5 people. The recruiters do a good job prepping you for what to expect. Interviewers may try to trip you up on purpose, but as long as you prep for the STAR method, you should be fine.
Interview questions [1]
Question 1
Tell me about a time where you had to use data in your job.
Terrible, they said I would be swapped between managers for the first 8 months. No thank you. Total disrespect for my time and the team members involved. Bullet dodged thankfully.
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